FAQ
What are your shipping rates?
We now offer Free Shipping to everyone!!
Are your products trustworthy?
Absolutely. Our products rate between 4.5–4.8 stars across multiple platforms. These ratings reflect our supplier's verified customer reviews and are higher than most name brands. Our supplier is GMP-certified, FDA-registered, and third-party tests their products for your peace of mind.
Do you offer free shipping for everyone?
Yes, on every order over $40.00 presently.
Do you offer express shipping?
Yes! We ship via USPS Ground Advantage (3–6 business days) for standard shipping, and USPS Priority Mail (2–4 business days) for express shipping.
Do you have active discount codes or promotions?
We will have very soon. Our prices are extremely competitive and affordable.
How can I contact customer service?
Email us at✉️ Ronnie@KidneyBalance.com, or you can call us directly at 📞 (210) 897-6237. Leave a message if I do not answer and I promise I will get back with you very soon, as time allows.
Do you have retail store locations?
Not at this time — we are online only for the time being and that saves you time and money.
Do you offer bulk or wholesale orders?
You're welcome to order as much as you'd like! Wholesale arrangements are considered on a case-by-case basis. Contact me at Ronnie@KidneyBalance.com to discuss.