FAQ
What are your shipping rates?
Shipping Details:
Free USPS Ground Advantage on every order, 5-8 business days after fulfillment. Upgrade to USPS Priority, 2-4 business days after fulfillment at checkout.
Are your products trustworthy?
Our products are manufactured in GMP-certified, FDA-registered facilities and third-party tested for purity and potency. Our products are independently verified — no unsubstantiated comparisons, just transparent sourcing you and your care team can check for yourselves.
Do you offer free shipping for everyone?
Shipping Details:
Free USPS Ground Advantage: 5-8 business days after fulfillment.
USPS Priority Express: 2-4 business days after fulfillment.
Do you offer express shipping?
Yes. Free USPS Ground Advantage: 5-8 business days after fulfillment.
USPS Priority Express: 2-4 business days after fulfillment.
Do you have active discount codes or promotions?
Yes! We have subscribers discounts and a discount with the PDF email choice also. You will need to use a different email address if you've already added your email or ordered from us for the 10% discount
How can I contact customer service?
Kidney Balance
45A Peach Avenue
Kerrville, TX 78028
Email: Ronnie@KidneyBalance.com
Phone: (210) 897-6237
Do you have retail store locations?
Not at this time — we are online only for the time being and that saves everyone time and money.
Do you offer bulk or wholesale orders?
You're welcome to order as much as you'd like! Wholesale arrangements are considered on a case-by-case basis. Contact me at Ronnie@KidneyBalance.com to discuss.